We are Brighton & Hove's local friendly independent pet care company dedicated to cats since 2010.
If you would like to become a new Toto cat customer please read our 1 to 4 steps shown below, then click to register.
1. Provide us with your full address including postcode when you register so that we can check we cover your area (a list of areas we cover are displayed on this page).
2. Add your cat(s) name(s) during registration, click on the drop down list of local vets and complete the 'ROUTINE' section for us.
3. You can now request our services and we will then send you a home registration meeting invitation.
4. Payment will be collected at a registration meeting for your booking request.
Although we do not offer cash refunds for bookings, we are always happy to provide a credit on your account which can be used towards any future bookings for any canceled visits (excludes Bank Holidays & the Christmas period). Full terms & conditions are provided whilst registering with us.
COVID -19 LATEST INFORMATION AUGUST 2020
Due to the current climate we are happy for new customers to register online with us and request our services, we will then arrange to collect a key directly outside your home at a safe distance about 1 week before your departure date, we will check that the keys work that have been handed over to us. Normally we would complete home registration meeting inside a home with a customer, but this is not currently possible, this may change again in the future subject to guidence. Because some of our new customers travel plans are changing frequently due to the Covid-19 situation meeting up 1 week before departure seems to work quite well for us and our new customers. Payment will be collected 1 week before departure and a credit will always be given to use for future visits if you cancel a booking after our initial meeting.
Areas we cover: All central Brighton & Hove areas which also include Hove Park, Withdean, Westdene, Tongdean, Hanover areas, Kemptown areas, some Portslade areas (not East of Boundary Road).
Areas we are unable to cover - Mile Oak areas, Hangleton, Southwick, Fishergate, East of Boundary Road Portslade, Woodingdean, Bevendean, Coldean village area, Moulscoombe, East of Whitehawk Road, Whitehawk, The Marina, Patcham, Hollingbury, Rottingdean & Saltdean.
Email: [email protected] (For the quickest response email us, we monitor emails regularly whilst out and about visiting our customers).
Office Telephone/Answer phone: Our free phone office number 0800 246 1003 (For the quickest response email us, we monitor emails regularly whilst out and about visiting our customers).