We are Brighton & Hove's local friendly independent pet care company dedicated to cats since 2010.
If you would like to become a new Toto cat customer please read our 1 to 4 steps shown below, then click to register.
1. Provide us with your full address including postcode when you register so that we can check we cover your area (a list of areas we cover are displayed on this page).
2. Add your cat(s) name(s) during registration, click on the drop down list of local vets and complete the 'ROUTINE' section for us.
3. You can now request our services once all this information has been added to your account. We are also happy to complete home registration meetings with a view to making a future booking so that everything is set up and ready.
4. There is a nominal £15 registration fee payable at the time of confirming your home meeting (this covers the cost of any parking, fuel costs, admin set up and a team members salary who will come to visit you). After we have completed your first booking with us we will credit your account with £9 which can be used towards your next booking with us.
Although we do not offer cash refunds for bookings, we are always happy to provide a credit on your account which can be used towards any future bookings (excludes some dates during the Christmas period). Full terms & conditions are provided whilst registering with us.
COVID -19 LATEST INFORMATION SEPTEMBER 2020
We are happy to meet any new customers at their homes on the basis that a mask is worn inside your home, we will be wearing gloves and a mask. Otherwise we are happy to conduct the home registration outside your home at a safe distance.
Because some of our new customers travel plans are changing frequently due to the Covid-19 situation we are meeting up 1 week before departure and this works quite well for us and our new customers.
Payment will be collected 1 week before your departure and a credit will always be given to use for future visits if you cancel a booking after our initial meeting.
Areas we cover: All central Brighton & Hove areas which also include Hove Park, Withdean, Westdene, Tongdean, Hanover areas, Kemptown areas, some Portslade areas (not East of Boundary Road).
Areas we are unable to cover - Mile Oak areas, Hangleton, Southwick, Fishergate, East of Boundary Road Portslade, Woodingdean, Bevendean, Coldean village area, Moulscoombe, East of Whitehawk Road, Whitehawk, The Marina, Patcham, Hollingbury, Rottingdean & Saltdean.
Email: [email protected] (For the quickest response email us, we monitor emails regularly whilst out and about visiting our customers).
Office Telephone/Answer phone: Our free phone office number 0800 246 1003 (For the quickest response email us, we monitor emails regularly whilst out and about visiting our customers).