Toto Cat Feeding & Cat Sitting for Brighton & Hove
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The Christmas & New Year period is the busiest time of the year for us at Toto.
Because of the volume of requests from our existing customers, it's a time of year that we have a strict policy on bookings.
We can only accept booking requests from our existing customers who use our services throughout the year.
This period is available to book for existing regular customers that are registered with us, who have completed a registration meeting at their home and booked our services for a minimum of 2 bookings between the dates of the 24th December 2018 to the 1st October 2019.
Exisitng customers can book anytime from the 1st September 2019 on a 'First come, First served' basis.
As a guide, we have usually become fully booked towards the end of November.
Payment is required within 24hours which secures a booking otherwise the booking request will automatically cancel.
All booked services on the following dates are non refundable 24th, 25th, 26th, 31st December & 1st January.
All booked dates that are cancelled around these dates will be given as a credit to use for future bookings with us.
We are unable to provide 'Stay & Play' services between 22nd December to 2nd January.
Visiting times during the Christmas period 24th to 1st January are between the times of 5am to 10am and 2pm to 7pm. Because of our designed routing schedule there will always be between 7-8 hours gaps in between our AM & PM visits during this period.
Customers who live in our 'Out of central town areas' can only request PM visits during the 24th December to 1st January.
Bank Holidays & Easter during 2019
To meet the demand of requests for the busy 'Bank Holiday' periods & Easter period we have a strict booking process.
This has meant in past years we have been able to provide 100% of booking requests to our existing customers.
Payment can be made for a booking that covers a Bank Holiday any time up to 7 days prior us starting visits to secure a booking. Your booking will automatically cancel if payment has not arrived. If customers have paid and cancel 7 days before we are due to start then a full credit will be given for any future bookings.
The following dates are non refundable from 6 days leading to a Bank Holiday date:
2019 Bank Holiday & Easter period non refundable dates:
19th April, 21st, 22nd April, 6th May, 27th May & 26th August
Christmas, New Year, Easter & Bank Holidays 2019